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Your Data, Your Account, Our Privacy Policy

When you open a BK Game account and fund it through bKash, Nagad or Rocket, we collect only what's needed to verify your wallet and keep your balance accurate.

Account dataWallet verificationData requestsCookie useRetention rules
BK Game Your Data, Your Account, Our Privacy Policy
REACH US DIRECTLY

Contact Paths for Privacy Questions

If something in this policy doesn't match what you expected, or you want to see exactly what we've recorded against your account, there are a few direct ways to ask. Each channel below routes to someone who can check your login history and wallet transaction records, not a general inbox that takes days to sort through.

Team online

Live Support Chat

Open the chat window from your account dashboard to ask about data we hold on your bKash, Nagad or Rocket transactions, or to request a correction to your profile.

Account Data Requests

Send a written request through your registered account email if you want a copy of the personal data linked to your wallet and login history.

Wallet Verification Desk

If a bKash, Nagad or Rocket deposit needs a manual check against your account, this channel confirms the match and explains what we recorded.

DATA HANDLING PRACTICE

How We Keep Your Account Records Straight

Privacy isn't just a document — it's how we set up login checks, cookie scope and record-keeping day to day. Below is a plain breakdown of the practical steps behind the policy: what secures your login, what cookies actually do, how long records sit on file, and how to get something corrected if it's wrong.

Account Security Checks

We pair your login with device recognition and OTP confirmation sent to your registered mobile number, so a new device trying to access your account triggers an extra verification step.

Cookie Scope

Cookies on BK Game keep your session active and remember your login state; they aren't used to build advertising profiles or shared with outside ad networks.

Retention Windows

Transaction records tied to a bKash, Nagad or Rocket deposit or withdrawal are kept longer than general browsing logs, since a dispute may need to reference the original transfer.

Requesting a Change

If any detail in your profile or wallet record is wrong, contact support with your account reference and we'll review the correction against your login and transaction history.

Privacy Policy Questions You May Have

These are the questions we hear most often about how BK Game handles account and wallet data. If your question isn't covered here, the support channels above can walk through your specific account.

We only pass your transaction reference to the payment provider itself to confirm a transfer went through; we don't sell or share your wallet details with outside marketers or unrelated third parties.

We collect your registered mobile number, login credentials, and the transaction references generated when you deposit through bKash, Nagad or Rocket, which lets us confirm your identity and match your balance.

Yes — send a request through your registered account email or the live chat on your dashboard, and support will confirm what personal and transaction data we hold against your account.

No — how your data is handled, and whether certain BK Game features are even available, depends on your local law and eligible regions, so parts of this policy can vary by where you're registered.

No — cookies here mainly keep your session active and remember your login state; we don't use them to build advertising profiles or pass your browsing activity to outside ad networks.

Retention depends on the record type: login logs are kept briefly, while deposit and withdrawal records tied to bKash, Nagad or Rocket are held longer in case a transfer needs to be checked.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.